Terms of service

These terms govern all services commissioned via roseforge.media from THE RED ROSE MEDIA LLC (“ROSEFORGE”).

Purchases are processed by Stripe as Merchant of Record (“Stripe Managed Payments”): Stripe is your contracting party for the purchase, invoice and tax remittance; ROSEFORGE performs the commissioned service. Stripe’s buyer terms apply in addition.

ROSEFORGE inspects and corrects manuscripts to the documented ROSEFORGE standard (published under “The standard”) and delivers, depending on the package: a compliance report, corrected final DOCX and PDF per language, and the Certificate of Editorial Quality.

ROSEFORGE reviews manuscripts against a documented standard of 67 rules in three categories. The certificate confirms that these defined checks were passed — it is not a promise of absolute freedom from errors; even the most rigorous editing cannot fully rule out residual flaws.

What is owed is inspected, documented quality to a defined measure — not any particular commercial outcome (such as acceptance by publishers or agencies).

Content guarantee: The author’s substance is never touched — story, characters, statements and worldview remain untouched. ROSEFORGE works exclusively on language, style, consistency and format according to the target profile chosen and confirmed at upload; no unilateral reinterpretation takes place.

ROSEFORGE does not publish or sell works. All rights in the work remain entirely with the author.

Confidentiality: Submitted works are treated as strictly confidential and are never passed on or made accessible to third parties — except for the processors strictly required to perform the service as set out in the privacy policy (payment processing never sees work files; AI inspection receives excerpts encrypted and without any training use). Work files are stored encrypted and deleted automatically per section 3 of the privacy policy.

Submissions must be a DOCX file; covers as JPEG in original quality. The author warrants holding all necessary rights.

Decisions affecting the work’s substance (e.g. age/date conflicts, deliberately foreign-language terms) are made exclusively by the author via the approval steps provided. Without approval, no intervention is made at these points.

Works promoting ideologies of contempt for human dignity (including incitement to hatred, racism, antisemitism, glorification of violence or genocide, extremist propaganda, sexualization of minors) are not processed. Payments already made are refunded in that case; the manuscript is deleted.

The prices shown at the time of ordering apply (tiered by word count, taxes included; processed via Stripe). Processing begins upon receipt of payment.

Works above 150,000 words are quoted individually.

Delivery times are service targets from receipt of payment and full cooperation (e.g. answered approvals). If an author decision is delayed, the deadline extends accordingly.

The Certificate of Editorial Quality is issued only when all mandatory checks pass and is publicly verifiable via its certificate ID. It binds the delivered files by SHA-256 hash. The operator may revoke certificates upon subsequently discovered violations; revocation is visible in the register.

If a delivery deviates from the documented standard, it will be remedied. Refunds are processed by Stripe.

ROSEFORGE is liable for intent and gross negligence; for simple negligence only for breach of essential contractual duties, limited to the typically foreseeable damage. Liability for data loss is limited to the recovery effort assuming proper data backups by the author.

The law of the State of Wyoming, USA applies. For consumers in the EU, mandatory consumer protection provisions of their state of residence remain unaffected.

Should individual provisions be invalid, the remainder of the contract remains effective.